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| Order by phone: 1-888-715-5264 |
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- What if I want to talk to a live person?
Please call our toll free number, 1-888-715-5264, and a sales associative will be happy to answer any of your questions.
- When will you ship my order?
All orders ship within two business days. The tracking number will be emailed from QuantumViewNotify@UPS.com when the merchandise is shipped.
- What if I need it right away?
We offer Next Day Air, 2 Day, and 3 Day UPS services for an additional fee. If you have any questions about your order either e-mail us or call our toll free number 1-888-715-5264.
- Do I have to pay sales tax?
Only merchandise shipped to Minnesota requires sales tax.
- How do I get free shipping on my order?
Any order over $50.00 ships free. Orders under $50.00 will incur a $5.95 fee.
- Which payment methods do you accept?
We accept Visa, MasterCard, Discover, and American Express.
- Is my credit card number safe to send?
Luggage World MN uses state-of-the art technology that encrypts all your personal information as well as your credit card information.
- What if the item I order is not in stock?
If your item is currently out of stock, you will receive an e-mail notifying you of the expected ship date of the back ordered merchandise.
- Will I be billed for an item that is on back order?
Your credit card is charged only when the merchandise has shipped.
- What if I don't like the item I have purchased?
Luggage World MN has a 30 day return policy. Simply return the bag for a full refund. The item must be in new unused condition.
- How can I get my bag repaired?
You can drop off your bag at our store in Minneapolis, or ship it to the address below with a brief description of the problem, your name, address, and telephone number.
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